Infoware Services is the business management solution of the 21st century. We provide state of the art software, hosting and data storage so you can effectively run all facets of your company from anywhere, anytime.
For a low monthly subscription to our products and services package, we eliminate the cost of software, servers, IT specialists, on-going maintenance and back-up storage. We provide all these elements crucial to the management of your business, as well as training and friendly technical support to get you up and running as quickly as possible...
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The monthly subscription package includes the following services and benefits:
- A review of current business processes and recommendations
- Access to the entire Infoware Software Solution Suite
- i4 web applications for integrated web functionality
- Regular Infoware Software updates
- 1 hour Help Desk support per month
- Secure hosted server infrastructure
- Off-site data storage, high-level security, and disaster recovery
- System administration and data backup
- Regular reviews of business processes to ensure maximum efficiency is being reached
How does it work?
Think of an office network that is universal: one that can be accessed by your staff and clients at anytime, anywhere around the world via the internet. As a subscriber, all your company data is integrated into Infoware software and stored on our servers. These are located in two separate locations in Australia, and not some unknown place “in the cloud”. You can then access the Infoware software system and data in its entirety via your broadband internet connection 24/7. Security and privacy of your data is controlled using proven Virtual Private Network (VPN) technology between your office and our servers.
Terms of Subscription
At Infoware Services we have complete confidence in our products and services. This is why we require only a 3 month minimum term for our subscription. Put simply, what we offer is uniquely delivered and the way forward in effectively managing your business software and infrastructure needs. It just makes good sense.
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From the outset we work closely with you to know your operations and identify your needs. Our goal is to enhance the efficiency of your business processes using the broad range of products and services Infoware has to offer.
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With our many years of business and IT experience we know that in this ever-changing, high-speed world, you can never take your eyes off the ball. This is why we conduct regular reviews to ensure our system and your company are continuing to work together at maximum efficiency.
In addition to our subscription package, here are some examples of software tools available to our clients:
- Optical Character Recognition (OCR): a cutting-edge document scanning system designed to extract data by ‘reading forms’, filing them electronically, and linking them within Infoware .
- Electronic data exchange with your customers or suppliers.
- A web extension to your business for sharing live information with your business partners such as: stock availability, POD enquiries or other reporting.
- The implementation of other technologies such as barcode scanning.
These tools are designed to save you time and money, and to help your operations move into the 21st century! It’s what we’re all about, and we do it well.
TRAINING/HELP DESK SUPPORT
At Infoware Services, we take your training and support needs seriously. Our success, and that of our products, depends on your success in incorporating them into your business. That's why each our clients has a senior staff member allocated as their primary support person. At Infoware Services you are not just an account number.
We provide a very simple transfer process. If you can export data from your old management system, we can import it into our Infoware system, making the change-over easy and hassle-free, as it should be!