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Infoware Services

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Every Order Automated. From Inbox to Warehouse.

Stop typing orders. Start shipping them.

Infoware removes manual order entry across web, PDF and EDI channels, turning incoming orders into live system-ready sales orders without re-keying, double handling or warehouse delay.


Built for supply chain managers, distribution operations leaders and wholesale business owners who want cleaner data and faster dispatch.


Organise a 10min Introduction

HOW INFOWARE IMPROVES MANUAL ENTRY

2,500+

hours per year saved

A team processing 150 orders a day at 4-5 minutes each can burn more than a full-time role on pure data entry. PDF orders can be auto-converted into system-ready sales orders instead of being manually keyed line by line.



Zero-touch

order capture

Customer pricing, stock validation and warehouse visibility can happen automatically at the point of order.

THE PROBLEM:

Your order entry system may be your most expensive bottleneck (and you may not even know it).

Manual sales order entry looks normal because it happens every day. But each re-keyed order adds time and labour cost, introduces pricing and quantity risk, delays warehouse release and creates admin clean-up issues that compounds as volume grows.

For wholesalers and distributors operating, this is not a small admin issue. It is a structural inefficiency sitting upstream of picking, dispatch, invoicing and customer service.

Labour pressure

Admin cost scales with volume

If your growth model requires more people to keep typing orders, your operating model becomes fragile and expensive.

Error exposure

Re-keying creates avoidable mistakes

Wrong quantities, missing lines, pricing discrepancies and credits often start at order capture rather than in the warehouse.

Dispatch drag

Picking waits for data entry

When the warehouse cannot see the order immediately, your fulfilment team works from delayed information instead of live demand


HOW INFOWARE WORKS:

One platform. Every order channel. Zero manual entry.

Infoware processes the order formats your customers already use and converts them into validated sales orders in real time. That means fewer delays at the front end and cleaner operational flow downstream.

Organise a 10min Introduction


01 Capture every channel

  • Web portal orders generate live sales orders instantly.
  • Emailed PDF orders are extracted and converted automatically.
  • EDI orders integrate directly into your system.

02 Validate before errors spread

  • Customer-specific and contract pricing is applied automatically.
  • Stock availability is checked in real time.
  • Mapped order data is ready before it reaches operations.

03 Release to warehouse faster

  • Orders become visible to the warehouse immediately.
  • Picking can begin without an admin bottleneck.
  • Your team manages exceptions, not routine typing.

Operational outcomes

What changes when you eliminate manual order entry

  • Faster order-to-dispatch because orders hit the warehouse in minutes, not hours.
  • Fewer credits, claims and pricing disputes because validation happens upstream.
  • Better stock visibility and warehouse planning from live order data.
  • Higher throughput without increasing admin headcount.
  • More time for your team to focus on service, margin and growth.

Why this matters now

Wholesale conditions are tightening.

Freight pressure, supplier volatility, margin compression and rising customer expectations all increase the cost of operational friction. Businesses still manually entering orders are effectively scaling inefficiency alongside revenue.

Removing that friction at order capture creates a stronger base for fulfillment, customer service and growth.

Automation works best when your customer portal, pricing, stock and warehouse data share one source.

Organise a 10min Introduction

Infoware’s broader platform supports ecommerce, inventory, warehousing, purchasing, finance and OCR/EDI handling in one integrated system, so customer-facing ordering and back-office execution stay aligned.

This helps explain why automated order capture can flow straight through to pricing, stock validation and fulfilment instead of stopping at a disconnected inbox.

Our Partners

Doboy Cold Stores / Americold
Gateway Liquor Wholesale & Logistics
 	Photo Create
Tamex Transport
Whitehouse Cleaning Equipment and Supplies
Axis Surveys
Broadlex Services
ezfurm
Findlay
Homestyle Bake

Unit 4, 193 Hedley Avenue, Hendra, Qld 4011

1300 463 692

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