Today’s wholesale and retail businesses need to make sure they maintain required margins; reach sales targets; include flexible sell price strategies for EDMs; and manage company credit control policies while at the same time keeping accurate and acceptable stock levels with no or minimal obsolete stock.
Inventory Management Business Benefits
Did you know?
Infoware Services, in addition to our easy to use Wholesale & Retail solution includes our accounting components as well. No third party software and integration costs. Infoware provides full accounting through to financials, BAS and STPV2 compliant payroll –even includes and Asset and Hire Purchase register.
Infoware’s inventory management component can perform a range of tasks to add efficiency to your warehousing business.
Increase Sales via your 24/7 Ecommerce portal
At the same time reduce customer service demands by providing access to fact sheets answering customer’s questions and brochures, taking orders, providing customer prices and any sales promotions, plus provide account information and invoice/POD copies.
Did you know?
Infoware’s ecommerce portal is a key component which is included – no extra costs or third parties to deal with. Add a new product and it is immediately available on our ecommerce portal.
Customer Self-Service Portal
Ecommerce portal
Allow your customers to retrieve product fact sheets, brochures and information online 24/7.
Run Planner
Provide visibility of order picking – from orders on stop credit through picking stages – even through to delivery if POD Sign on Glass (mobile phone) option selected. Customer credits are also monitored until stock returned and credit raised. You can allocate run drop order. Orders picked in reverse drop sequence as well as manifests printing.
Did you know?
After orders are picked, it takes only 1 click to generate the manifest; 2 copies of invoices or delivery docket in reverse drop sequence, email invoices if required and update Sign on glass app. Another Infoware Services example of time saving efficiency especially when warehouse staff are under pressure to dispatch orders.
If POD option implemented, the run planner status changes to green to highlight orders delivered.
Predictive Purchasing reducing SOH
By purchasing based on weeks of stock on hand plus forecasts rather than let static out of date minimum / maximum reorder levels consume your overdraft or your capital; or doing manually and let your process consume your time.
Did you know?
Infoware supports alternate purchasing methods such as including sales forecasts and Kanban cards for replenishing stock as use.
i4 purchasing component is another best of breed design of all things purchasing are one click from purchasing hub – from 24 months sales history; actual transaction history to flagging product codes as run out codes; indent orders and much more.
Automate credit control
If you must provide credit, Infoware generates overdue reminders. Other alternate options such as direct debit customer bank accounts for invoice payments removing credit control issues, reducing bad debts and improving cash flow. Of course taking payments by ecommerce portal through a payment gateway removes credit control issues altogether.
Did you know?
Infoware’s credit control also includes monitoring a payment plan for delinquent debtors.
Scanning
Significantly reduce picking and stock errors; enforce picking oldest stock by default. Option exists to implement full location management and RF bar code scanning for stock receipts, customer orders, replenishments, and stock take. More advanced techniques of wave picking, and carton repacks including while in progress supported.
Did you know?
Infoware generates red/amber alerts on products as they approach BBD.
i4 Query Report Writer and Excel i4 Plugin
We believe it to be the most user friendly and cost effective report writer available. Design your own reports – Be able to ‘slice and dice’ your profit analysis – by invoice line, by customer, by supplier, by product, by groups, by salesperson, by customer, by day to more advanced reports such as margins on lost sales.
Did you know?
Using Infoware’s i4 Query excel plugin you have the full suite of Excel tools such as functions; formulas; pivot tables and graphs that can be applied to i4 Query data quickly retrieved.
Infoware Electronic Data Interchange (EDI)
EDI is traditionally the realm of larger volume trading partners. Infoware Services has many clients who have transactions created by EDI removing data entry with 100% data accuracy.
EDI automatically reads PDFs
Infoware Services has also implemented EDI to automatically read data from PDF documents rather than requiring a formal edi infrastructure. This is transparent to your customer’s systems. This is a major game changer to remove data entry from both sales orders and supplier invoices. This removes the data entry and daily administration hum drum of processing sales orders and supplier invoices for all your customers.
Did you know?
In addition to creating transactions; the PDF document (sales order; supplier invoice) used to create this order is visible throughout Infoware. Sales Orders can be inserted into manifests automatically if required.
Stock Specific Key Performance Indicators KPIs
If you cannot measure certain business health ratios; how can you improve your business? Infoware Services KPI component is designed specifically for stockists, allowing your business to monitor daily sales and GP down to invoice line exception level for micromanagement; days of stock on hand and value; dead stock value and %; outstanding debtor days; % of out-of-stock customer orders and a whole lot more.
Time Saving
In addition to Infoware’s web based customer orders removing the admin effort of keying orders, expand your business into 24/7 sales and increase your time savings further, without the errors of incorrectly keyed codes.
Provide your customers with the ability to retrieve copies of past invoices to answer some account questions further reducing your admin costs. Customers can also retrieve copies of signed invoice POD’s online.
Some more time savers include:
- Automatically generate purchase orders based on weeks of stock on hand rather than fixed min/max stock levels, reducing stock on hand to a factor of your sales and freeing up capital.
- Alternatively replenish stock as used (Lean Manufacturing Kanban method) or use min/max stock levels.
- One tick to Calculate Landed cost of imported items on a shipment taking into consideration currency exchange rates and import on costs such as freight, agency fees etc.
- Supplier Price uploads and recalculates sell prices maintaining your margins rather than having to manually key supplier price increases and new sell prices with all of the effort and possibility of errors.
- Efficient picking of customer orders with picking slips in bin location
- Flexible sales reporting including ranking customers, products by sales amounts, margins and margin %
- View stock levels for multi locations all from the one place.
- Bar code scanning options including stock takes.
- Maintain a common approach to managing overdue accounts by sharing Credit control notes throughout your business.
- Load payments for larger accounts from customer remittance payment data rather than having to manually process a payment and allocate against each invoice. Also includes debtor group allocation where one payment from a group covers many individual debtor accounts.
- i4 Query Report Writer and the Excel i4 Plugin: (we believe to be) the most user friendly and powerful report writer available. Design your own reports – from simple lists to more advanced reports such as ranking stock by fast, slow moving stock categories based on moving weeks stock on hand.
- Flexible pricing options including customer specific prices to meet both market competitiveness but also protect your margins. Flexible special prices can be date range specific and either a fixed price or amount off a base sell price. No more manual overriding of special customer prices or raising credits when missed.
Value & Service
Dramatically reduce your IT costs while enjoying enhanced functionality and efficiency. For a low monthly subscription, you get the full Infoware business management solution, data hosted in a secure environment, Infoware updates plus included support and more.