Infoware’s i4 Query & i4 Excel Plugin combine to give you possibly the most cost effective powerful report writer – exclusive to Infoware databases.
You can enquire on any data within Infoware subject to your own security rules. Our unique i4 Excel Plugin allows you or your business partners to analyse or retrieve data via the web – either for one off business decisions or more repetitive business KPI monitoring.
No more time wasted digging through paper copies to answer customer, supplier or internal queries, as these reports can then be easily retrieved through various i4 browser applications such as i4 Debtor Review Account. Customers can even answer their own account queries and retrieve invoice copies directly saving you even more administration time.
Other associated or supporting documents can be linked to most master files or transactions for easy viewing, adding an extra layer of credibility to your business and saving you time and frustration. Attach creditor invoice images, or employee documents for human resources in payroll. Follow up proactively on any documents needing renewal by setting expiry dates for public liability or other insurances, worker compensation certificates, driver’s licences and work visas in payroll.
For sites with higher volumes of documents, Infoware's i4 DocLink +OCR can greatly speed up and further automate these processes.
Give your staff, clients and suppliers 24/7 web access to their relevant information, saving on administration costs while improving business service to your customers. You also have access to your important business information from anywhere in the world, letting you stay in touch with your business.
"…a big advantage in our industry.”
Liquid Specialty Beverages
The delivery of individual forms in Infoware is a simple but very efficient process, just one easy step. Quickly send forms such as debtor statements, invoices, Creditor EFT’s, purchase orders, payslips or PAYG payment summaries to each recipient automatically.
You define the preferred delivery method (email, efax or print) for each recipient per form type. Then Infoware simply delivers all the forms in one process – quick and efficient. A big time saver.
"This year we had most of our employees' email addresses for sending PAYG summaries. We have three companies and with Infoware Services this procedure only took about 45 minutes to email most of the 1800 PAYG summaries..."
National Administration Manager
All changes to master file fields and selected transaction files are kept for instant retrieval when required. This helps maintain system auditability, credibility and lets you answer those questions of who changed what and when. The field logs can even be analysed with i4 Query to meet audit requirements.
Keeping centralised notations allows consistent and accurate communication and recording of various information. Staff members in other areas can easily refer to shared information, without relying on memory or interrupting other staff.
Some benefits this brings to your business include:
- Credit control: track customers’ promise of payment giving sales staff, management and operations staff the same up to date shared information.
- Improved HR recording: Record multiple different types of notes including incident reports, annual reviews or training.
Infoware’s multi-session allows your users to access multiple session at the same time, allowing you to answer phone and staff enquires in the middle of other activities. Maximise your productivity by no longer needing to closing off incomplete activities due to interruptions.
Remove the biggest inefficiency in the business supply chain, manually re-processing data. Where volumes warrant, data can be imported (or exported) into Infoware. Rather than keying customer orders, have these automatically loaded into Infoware. In other environments your customers may directly enter orders into your Infoware web portal – both alternatives saving considerable time and removal of keying errors.
A critical part of many business relationships is the quick exchange of data with other businesses in their supply chain.