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Case Study: Ezfurn, Claude AI and Infoware
EZFurn is Australia’s premier importer and wholesaler of commercial furniture, serving hospitality, gaming, corporate, and outdoor developments nationally. Established in 2009, EZFurn manages the full furniture supply chain in-house — from sourcing and manufacturing relationships through to shipping, custom upholstery, powder coating, assembly, and freight management — so they can guarantee quality and pass on…
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AI in Business: From Background Automation to Intelligent Decision-Making
When OpenAI released ChatGPT, it reached one million users within five days and 100 million within two months — faster than any consumer platform in history, including TikTok, which took nine months to achieve the same milestone. The speed of adoption was not merely a product of novelty. It reflected something more fundamental: for the…
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B2B, B2C, 3PL, B2B2C, Importers – Why Make a Choice?
Table of Contents Rethinking Business Models Post-Covid The Covid Pandemic has made many businesses do a deep think about what they do. With inventory-focused businesses, most traditionally focus their business on their current sales strategy which has made them historically successful – not on their logistics or business capabilities. Much is written about which model…
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Benefits of Integrating Ecommerce Into Your Existing Software
Sadly, many businesses invest a lot of time, money and effort in a separate ecommerce/shopping portal. This leads to ongoing frustrations and waste in synchronising their shopping platform with their other business systems (inventory, logistics, accounting). An ecommerce site is much more than images of products to sell. The following are just some of the…
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Fuel Surcharges Are Hitting Supplier Invoices — Are You Recovering the Cost?
From 1 July 2026, the Government’s temporary fuel excise relief of 16.0 cents per litre is removed. From 3 August 2026 the remaining 16.0 centre per litre ends. Many suppliers are not waiting. Fuel surcharges of 2–3% are already starting to appear on supplier invoices, and this is expected to increase after 1 July as fuel costs remain volatile. For wholesalers, this creates a…
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Drag n Drop: 10x Quicker
“Simply brilliant! 10× quicker – what took me 30 minutes to plan a run with 30–40 orders now takes 3 minutes.” — Shlomo Levin, Operations, NSW Liquor Logistics Table of Contents The Infoware Customer Order Run Planner is a key tool for customer order logistics. It is the central application that manages everything from full…
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The Evolution of the Combo Box: Combining Smart Search, Smarter Selection, and Greater Convenience
In Infoware, the combo box is a core part of how everyone uses the system. It appears wherever someone needs to pick something from a list: products, customers, suppliers, employees, debtors, general ledger accounts and more. For prospective Infoware users you may say it is only a search – WRONG! All users need to quickly…
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Building a Safer Workplace with First Aid Training
At Infoware Services, workplace safety and employee wellbeing sit at the heart of how we operate. For over 20 years, our entire company has taken part in regular First Aid training every three years, ensuring our skills stay current and our team is ready to respond if an emergency occurs in the office, on-site, or…
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Query Your Infoware Data Without Writing a Line of SQL
i4Query is a browser-based tool that gives every Infoware user — not just IT — the ability to pull live data, build custom reports, and push results straight into Excel. Here’s what it does and why it matters. Most business data sits locked inside the system that created it. Getting it out means raising a…
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Payday Super is changing from 1 July 2026
From 1 July 2026, employers will need to pay Super Guarantee contributions with every pay cycle instead of making super payments quarterly. Super payments will also need to reach an employee’s super fund within 7 business days of payday to avoid penalties. Table of Contents: What’s changing? What this means for employers These changes will…
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Staying Ahead of Supplier Price Changes with Infoware
“It takes me about an hour to upload 4 supplier price lists – each with several hundred products. This includes some maintenance to drop some discontinued lines. This updates not only purchase prices but all core sell prices and contract prices (except for some that are flagged not to change as lock in contracts). Could…
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